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To access the sample messages, just click on the data for that day.


The United States has both federal and state laws governing spam, and this complementary approach is helping to curtail spam while enabling legitimate e-commerce to prosper. If you'd like to get more complaint messages than the sample, please consider the Junk Mail Reporting Partner Program .

Sample HELO command
Gives an actual example HELO or EHLO command sent by the IP.

HELO/EHLO is a command sent by SMTP clients at the beginning of the SMTP protocol session, used to advertise the sender's identity and retrieve options supported by the receiving server.

While legislation is important, it is only one part of a strategy to fight spam.

  • Junked : Messages from this IP (s) are being junked.

    Our belief is that in majority of scenarios it will provide sufficient granularity, particularly in conjunction with other data points/sources.

    RCPT commands
    This is the number of RCPT commands sent by the IP during the time period in question.

    Frequently Asked Questions


    Why does the email that I send to Outlook.com users sometimes look different from what they receive?

    Avoid using scripting languages as they may be removed from your message.

    Additionally, if more parts of the domain are consistent on all tested IPs, it will authorize the first subdomain, for example postmaster@sub.domain.com and abuse@sub.domain.com. Attempts to send mail to Hotmail's mail servers from these IPs will result in consistent refusal, however use of the Hotmail web user interface may not be affected--it is controlled separately.

    Are you advertising yourself as a non-routable IP?

    We may not accept email from senders who fail a reverse-DNS lookup. The same technique can be applied when looking at one IP's history.

    Please keep in mind that this result doesn't directly represent deliveries to users' inboxes or "Junk e-mail" folders. Reasons for rejection may be related to content with spam-like characteristics or IP/domain reputation.

    If you are not an email/network admin please contact your Email/Internet Service Provider for help.

    If you are currently running Symantec AntiVirus Corporate Edition 9.x or 10.x on your server, please review this articlefrom Symantec Support. Thus any messages sent to trap accounts are very likely to be spam.

  • Do not link to known phishing sites.

    In addition, when a message is reported as junk email using the "Junk" reporting button in Outlook.com, we use this feedback from our users to help determine if future messages from that sender should be blocked or filtered automatically. .


    How are the authorization addresses chosen?
    Authorization addresses are chosen automatically by an algorithm based on the input requested, either an IP range or an Autonomous System Number (ASN).

    For IP or IP range, it uses two data sources, reverse DNS and WHOIS, each of which can return results independently.

    Now you can view IP data and manage feedback loop settings from one convenient website. SmartScreen® anti-spam and anti-phishing filtering technology is being applied across Microsoft's email platforms to provide customers with the latest anti-spam and anti-phishing tools and innovations throughout the network. If an IP tests positive, this column will state "Open Proxy detected at 3/4/05 1:23 PM".

    It is against Outlook.com policy to send mail from a machine which is an open proxy server, and it will be blocked from accessing some or all of Outlook.com servers as long as it remains in that state.

    Does Outlook.com operate an "allow list" that I can get on?

    No. 421 RP-003 The mail server IP connecting to Outlook.com server has exceeded the connection limit allowed.